Effective Date:26/6/2025

Last Updated:26/6/2025

We, Buddha Herbals & Ayurvedic Health Solutions PVT LTD  respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https//:www.buddhanaturalbeautyproducts.com , use our services, or interact with us in any other way. It also outlines your privacy rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect.

We collect information in several ways, including when you provide it directly and automatically through your use of the Site.

A. Information You Provide to Us.

* Full name.

* Email address.

* Phone number.

* Shipping and billing address.

* Payment information (processed through secure third-party providers)

* Account credentials (if you register)

B. Information Collected Automatically.

* IP address.

* Device information.

* Browser type and version.

* Pages viewed and time spent.

* Location data (if enabled).

C. Cookies and Tracking Technologies.

We use cookies, web beacons, and similar technologies to:

* Enhance site functionality.

* Store preferences and cart items.

* Analyze usage for marketing and performance.

You can manage cookie preferences in your browser settings.

 2. How We Use Your Information.

We may use your information to:

* Process and fulfill orders.

* Create and manage user accounts.

* Respond to customer service requests.

* Send order confirmations and updates.

* Send promotional communications (you may opt out at any time)

* Improve website functionality and security.

* Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data only when we have a legal basis, such as:

*Consent (e.g.. marketing emails)

*Contract (e.g: fulfilling your order)

*Legal obligation

*Legitimate interest (ex: fraud prevention, improving services)

4. Your Rights (GDPR & CCPA)

 Under GDPR (EU residents):

You have the right to:

* Access the personal data we hold about you.

* Request correction or deletion.

* Restrict or object to processing.

* Withdraw consent at any time.

* Request data portability.

Under CCPA (California residents).

You have the right to:

* Know what personal data we collect, use, disclose, or sell.

* Request deletion of your personal data.

* Opt out of the sale of your personal data (Note: We do not sell your data)

* Non-discrimination for exercising your rights.

To exercise your rights, email us at buddhaherbals@hotmail.com  or submit a request via our Contact Us page. We may need to verify your identity before processing your request.

5. How We Share Your Information

We may share your data with:

* Service providers (e.g.: payment processors, logistics providers)

* Marketing platforms (with your consent)

* Law enforcement (as required by law)

* Business transfers (e.g.: in case of a merger or acquisition)

We DO NOT SELL your personal data.

6. Data Retention.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

7. Data Security.

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure. Use of the Site is at your own risk.

8. International Data Transfers.

If you are outside of India, your information may be transferred to — and processed in — other countries. We ensure appropriate safeguards are in place in accordance with GDPR.

9. Children’s Privacy.

We DO NOT knowingly collect data from children under the age of 13 (or 16 in the EU). If you believe we have collected such data, contact us immediately.

10. Updates to This Policy.

We may revise this policy periodically. If we make material changes, we will notify you via the website or email. The updated policy will take effect as soon as it is posted.

11. Contact Us.

If you have questions, requests, or concerns regarding this policy or your data, please contact us:

 Buddha Herbals & Ayurvedic Health Solutions PVT LTD       

 Email:  buddhaherbals@hotmail.com

 Phone:  [+91-9539668595]

 Address: Buddha Herbals & Ayurvedic Health Solutions PVT LTD.

          Door No:16,826

          Konni PO.

          Pathanamthitta Dist.

          Kerala-India.

          689691

Data Protection Officer (Mrs. Anu Padinjarel): Email:anuanandnirmal@gmail.com